Fees and Policies

Cash, check, and credit cards accepted. We do not currently accept insurance coverage. There is a service charge on all cards (4% is added to all card transactions, 2% is added to Venmo and Paypal). All packages expire 3 years after the date of purchase.

24 hour cancellation policy

Please allow ample time for us to reschedule your appointment. Due to the length of treatments and time reserved for you, we ask that if you need to cancel or reschedule an appointment, that you do so at least 24 hours in advance.  For missed appointments or ones that are not cancelled 24 hours prior to your scheduled time, the fee is the cost of the appointment.  

Payment for the missed appointment is required before your next treatment will be rendered. Repeat no shows, late cancellations, and/or tardiness will be referred out. Please note that there are no returns - ALL SALES OF PRODUCTS AND SESSIONS ARE FINAL.

Your visit

An initial acupuncture session consists of a health history, diagnosis, treatment plan and treatment. You will have the opportunity to ask questions and will be given feedback and recommendations on how to make the most out of your treatments. your practitioner will ask many detailed questions about your primary area of concern, as well as a thorough medical history, a brief physical examination, feeling the pulses, looking at the tongue, and possibly palpating areas of the body.  After this initial intake is complete, the practitioner will make a Oriental medical diagnosis. Based on this diagnosis, your practitioner will then choose the appropriate medical modalities to treat your condition. Your initial visit will last 75-90 minutes and follow-up appointments are 60 minutes. 

During each acupuncture treatment session, you may receive cupping, moxa, E-STIM, gua sha, bodywork, herbal prescription, nutrition and lifestyle recommendations, Qi Gong and sound therapy in addition to your acupuncture treatment. 

We will decide what treatments are best for you once we have taken a detailed history and gained an understanding of your needs. 

When to arrive

Please arrive 15 minutes early to have your paperwork filled out when possible. Having your personal calendar with you enables you to schedule future appointments.  Scheduling treatments in advance ensures that you receive the times and days that work best for you. 

You may download, print, and complete the forms prior to arriving:

Before your visit

Make sure you have had a light meal or snack before you arrive. Acupuncture is not recommended during a fast. Eliminating caffeine two hours before and after a treatment will optimize its effects. Avoid alcohol or other intoxicants the day of the appointment.
Try not to schedule any high-impact activities after your treatment. 

How to prepare

If pain is a concern for you, think about words to describe the specific sensations, when they occur, how often, with what intensity, and exactly where are they located. Words often used to describe different types of pain include burning, dull or achy, stabbing, sharp, radiating, numb, tingling, pins and needles, heavy, steady, throbbing, or intermittent. Also consider whether anything makes the pain better or worse, such as heat or cold, time of day, weather, or particular foods.

What to wear

If possible, wear or bring loose-fitting clothes that can be rolled up to your elbows and knees. The most commonly used acupuncture points are located between the elbows and hands and the knees to the feet. Usually no undressing is required as most needling can be done with a simple adjustment of loose fitting clothing.  Gowns are available for patients wearing restrictive clothing.

How it feels after the treatment

Patients generally report feeling relaxed and calm following their treatments. If any excessive sleepiness is felt, you should sit in the waiting room for a few minutes before driving.  Drink plenty of fluids, avoid strenuous work or exercise. Proper care and consideration of your body and mind following a treatment will increase the positive effects of the treatment.

Are There Any Reasons Why I Should Not Be Treated with Acupuncture

While there are no contraindications to receiving acupuncture or other TCM treatment modalities, there may be certain conditions or circumstances that may prevent you from receiving a treatment today. Some conditions may mean that certain acupuncture points or treatments are cautioned or contraindicated, and your treatment plan will be adjusted accordingly. If you are experiencing a medical emergency, please call 911.